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What is White Glove Service?

White Glove Service is a premium service offered by logistics companies to provide specialized and high-quality handling, delivery, and installation of goods. It is often used for delicate, valuable, or complex shipments that require extra care, attention, and expertise throughout the logistics process.

Here are some key features of White Glove Service:

  1. Handling and Packaging: The logistics company ensures careful handling of the goods from the point of origin to the final destination. This includes specialized packaging to protect fragile or valuable items during transportation.

  2. Inside Delivery: Unlike standard delivery services that may only offer curbside or dock-to-dock delivery, White Glove Service typically includes inside delivery. This means that the logistics professionals bring the goods into the intended room or area designated by the customer.

  3. Assembly and Installation: If the shipment includes items that require assembly or installation, White Glove Service often includes this additional step. The logistics team will assemble the product and ensure it is set up correctly according to the customer's specifications.

  4. Debris Removal: After the installation or delivery, the White Glove Service may also include the removal of packaging materials and any debris resulting from the process. This ensures a clean and hassle-free experience for the customer.

  5. Customized Service: White Glove Service can be tailored to meet specific customer requirements. For example, it can involve scheduled delivery appointments, weekend or after-hours deliveries, or coordination with other service providers involved in the process.

  6. Expertise and Training: Logistics companies offering White Glove Service typically have specialized teams trained in handling delicate or complex items. They have the knowledge and experience to handle high-value products, electronics, antiques, artwork, medical equipment, and other sensitive items.

  7. Enhanced Communication and Tracking: White Glove Service often includes proactive communication and tracking updates to keep the customer informed about the status of their shipment. This ensures transparency and allows the customer to plan accordingly.

White Glove Service is commonly utilized in various industries such as healthcare, furniture, electronics, luxury goods, and high-end retail where the careful handling and installation of goods are essential for customer satisfaction. It offers a premium and personalized experience, ensuring that goods arrive safely, are properly installed, and meet the customer's expectations.

When you need White Glove Sevice, you can count on Geese Logistics... your logistics experts since 2005. Contact us for a quote today!

Geese Logistics  White Glove Service
White Glove Service

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